Privacy Policy

Last updated: January 1, 2026

1. Introduction

SOFTWARENET GROUP LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, industry, company size
  • Project Information: Service interests, project requirements, timeline, budget
  • Communication Records: Email correspondence, meeting notes, call logs

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time on site, referral source
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: As described in our Cookie Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver services you have requested
  • To send you information about our services, updates, and promotional content (with your consent)
  • To improve our website and services
  • To analyze usage patterns and trends
  • To comply with legal obligations
  • To protect against fraud and unauthorized access

4. Who Has Access to Your Information

4.1 Internal Access

Access to your personal information is limited to employees and contractors who need it to perform their job duties. All personnel with access to personal data are bound by confidentiality obligations.

4.2 Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

  • Email and communication platforms
  • Form processing services (e.g., FormSubmit)
  • Web hosting providers
  • Analytics providers (with your consent)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following circumstances:

  • With your explicit consent
  • With service providers as described above
  • In connection with a merger, acquisition, or sale of assets
  • To comply with legal requirements

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

8. Your Rights and Choices

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

8.2 Correction

You may request that we correct inaccurate or incomplete personal information.

8.3 Deletion

You have the right to request deletion of your personal information. To request deletion, please contact us at:

We will process deletion requests within 30 days, subject to any legal retention requirements.

8.4 Opt-Out

You may opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

8.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our website after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

SOFTWARENET GROUP LLC

14250 Colonial Grand Blvd
Orlando, FL 32837

Phone: +1 (571) 741-4820

Email: help@softwarenet-group.com